South Africa: Community Views of Service Delivery, Northern Province, 2001
CIETafrica started a pilot social audit covering 1000 households in the Northern Province of South Africa (now Limpopo Province) . Community views of service delivery by the departments of health and welfare, education and sport, arts and culture, were to feed into a citizens’ report to be prepared by the premier of the province. The citizens’ report was to focus on quality of service delivery and efforts to improve this. The project was funded by the UK Department for International Development (DFID) through the government of the Northern Province and Simeka Management Consulting.